Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes:
- Personal information (name, email address, phone number)
- Pet photos and information for portrait creation
- Payment information (processed securely through our payment providers)
- Communication preferences and correspondence
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Communicate with you about products, services, and promotional offers
- Monitor and analyze trends and usage patterns
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in the following circumstances:
- With service providers who assist us in operating our business
- To comply with legal obligations or protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to your personal information
- Request deletion of your personal information
- Opt out of marketing communications
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@paintapup.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
Last Updated: January 1, 2025